In a hospitality establishment, which area is typically not viewed by guests and includes kitchens, receiving, and storage?

• A. Back of the house
• B. Front of the house
• C. Public area
• D. Guest services

Answer: (A)

Back of the house is the area typically not viewed by guests, and it includes kitchens, receiving, and storage. This part of the operation holds the essential support spaces where food is prepared, inventory is received and stored, and staff work—the areas that keep service running but are kept out of sight to protect guest comfort and safety. In contrast, the front of the house covers spaces guests see and interact with, like dining rooms, bars, and reception, while public areas are the guest-accessible corridors and lobbies. Guest services refers to the staff that assist guests directly. Since kitchens, receiving, and storage are operational and restricted, they belong to the back of the house.