What term refers to the steps that lead to achieving a goal?

• A. Objectives
• B. Motivation
• C. Niche market
• D. On-site facility

Answer: (A)

The idea being tested is how a goal is turned into actionable targets. Objectives are the specific results you aim to achieve and, in doing so, the concrete actions and milestones that move you toward the goal. They break a broad aim into measurable steps, clarify expectations, and provide a way to track progress. In hospitality, for example, an objective might be to reduce guest wait times by a certain amount within a set period; this objective then guides the exact steps—like revising check-in procedures, adding online check-in, and training staff—to reach that target.

Motivation describes the drive to act, not the organized steps themselves. A niche market is about identifying a specific customer segment, and an on-site facility is a physical asset. So the term that captures the steps toward reaching a goal is the set of objectives.